Legal

Terms and Conditions

What you can expect from us, what we need from you, and how we handle the rare occasion when something goes wrong.

Last updated August 7, 2026

Agreement to these terms

These Terms and Conditions govern your use of this website and any services you request through it from Davis And Sons Heating and Air LLC (“Davis & Sons”, “we”, “us”). By using this site or requesting service, you agree to them. If you do not agree, please do not use the site.

If we give you a separate written proposal, work order, or invoice for a specific job, that document controls where it conflicts with these terms.

About our company

Davis And Sons Heating and Air LLC is a licensed and insured residential heating and air conditioning contractor operating as a service-area business across Greenville and Laurens County, South Carolina. We do not operate a storefront or showroom; our technicians travel to your property. We are happy to provide proof of license and insurance before any work begins — just ask.

Using this website

You may use this site to learn about our services and to request work. You agree not to:

Submit false, misleading, or someone else's contact information.
Use the site or its forms to send spam, malware, or unlawful content.
Scrape, harvest, or automate access to the site or attempt to disrupt it.
Attempt to gain unauthorized access to any part of the site or its hosting.

We may suspend or refuse access to anyone who does these things.

Service requests

Submitting a form or leaving a voicemail is a request, not a booking. No contract exists until we confirm an appointment with you directly and, where the job calls for one, you accept a written proposal.

We may decline any job — for instance, if it falls outside our license, outside our service area, or outside what we can safely perform.

Estimates and pricing

Free replacement estimates

Estimates for system replacement and new installation are free and carry no obligation. We visit the property, assess the home, and give you written options.

Diagnostic visits

Repair calls on a system that is not working carry a diagnostic or service call fee. We tell you that amount before we schedule, never afterwards. The fee covers the trip and the diagnosis; any repair is quoted separately and only performed once you approve it.

Nothing gets done that you have not approved

We will not perform work or replace parts beyond what you have agreed to. If we open a system and find something we did not expect, we stop, explain it, and give you a revised price for you to accept or decline.

What can change a quoted price

Concealed conditions — damage, code violations, asbestos, pest damage, or duct problems that were not visible when we quoted.
Changes you request after work has begun.
Parts and equipment availability, including manufacturer price changes and tariffs outside our control.
Permit or inspection requirements imposed by your local authority.

Written estimates are valid for 30 days from the date issued unless the document says otherwise. Any price given verbally or by text is an approximation until confirmed in writing.

Scheduling and access

We schedule arrival windows rather than exact times, because a job before yours can run long and we would rather finish it properly than rush. We will keep you informed if we are running behind.

Emergency and after-hours availability is offered as a courtesy outside our regular hours of Monday to Friday, 8:00 AM to 5:00 PM. We do not guarantee a response time for any call, including emergency calls. If your situation is genuinely unsafe — you smell gas, or you see fire or smoke — leave the property and call 911 and your utility, not us.

Please give us at least 24 hours' notice to cancel or reschedule. If our technician arrives and cannot access the property or the equipment, we may charge the trip fee.

Payment terms

Payment is due on completion of the work unless a written proposal states different terms.
Larger installations may require a deposit, which will be stated in the proposal.
We accept the payment methods listed on your invoice. Card payments are processed by a third-party processor.
Past-due balances may accrue interest at the maximum rate permitted by South Carolina law, and you may be responsible for reasonable collection and attorney's fees.
Returned payments may incur a fee.
Where permitted by law, we may retain lien rights on the property until payment is made in full.

Warranties

Our workmanship

We warrant our labor to be free from defects in workmanship for the period stated on your invoice or proposal. If our work fails within that period, call us and we will return and correct it at no charge for labor.

Equipment and parts

Equipment and parts carry the manufacturer's warranty, not ours. Terms, length, and coverage are set by the manufacturer. We will register your equipment and help you file a claim, but we cannot extend or override what the manufacturer offers. Manufacturer warranties commonly require documented annual maintenance to stay valid.

What is not covered

Normal wear, filters, and consumables.
Damage from power surges, flooding, storms, lightning, pests, or vandalism.
Work performed or altered by anyone else after we leave.
Neglected maintenance, or running the system in a way the manufacturer advises against.
Pre-existing problems with ductwork, insulation, electrical supply, or the building envelope that we identified and you chose not to address.

Your responsibilities

Provide safe, clear access to the equipment and to electrical panels.
Secure pets during the visit.
Tell us about known hazards — asbestos, mold, wiring problems, structural issues, or anything else we should know before we start.
Confirm you are the property owner or are authorized to approve work on the property.
Move valuables and fragile items away from the work area.
Perform the routine maintenance your equipment requires between our visits, including changing filters.

Disclaimers

Website content — including service descriptions, advice, and any pricing indications — is provided for general information on an “as is” basis. We do not warrant that the site will be uninterrupted, error free, or current at all times.

Efficiency, comfort, and energy savings depend on factors outside the equipment — insulation, duct condition, air sealing, windows, occupancy, thermostat habits, and weather. Any figure we quote for efficiency or savings is an estimate based on manufacturer data, not a guarantee of your actual bills.

Except for the workmanship warranty stated above, and to the fullest extent permitted by South Carolina law, we disclaim all other warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose.

Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or relating to any job is limited to the amount you paid us for that job. We are not liable for indirect, incidental, consequential, special, or punitive damages — including lost income, spoiled goods, alternative accommodation, or property damage arising from a system failure — even if we were advised such damages were possible.

Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

We are not responsible for delays or failures caused by events outside our reasonable control, including severe weather, utility outages, supply chain disruption, labor shortages, or acts of government.

Indemnification

You agree to indemnify and hold harmless Davis And Sons Heating and Air LLC and its owners, employees, and subcontractors from claims, damages, and reasonable costs arising out of your breach of these terms, your misuse of this website, or your failure to disclose a known hazard on the property.

Intellectual property

All content on this website — text, graphics, logos, photographs, and layout — is owned byDavis And Sons Heating and Air LLC or used with permission, and is protected by copyright and trademark law. You may view and print pages for your own use in evaluating or arranging our services. You may not republish, resell, or use our content or branding for any other purpose without written permission.

Disputes and governing law

Talk to us first

If you are unhappy with something we did, please call us before anything else. Most problems are solved with a return visit, and we would rather fix it than argue about it. Give us written notice of the issue and 30 days to make it right.

Governing law and venue

These terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved informally shall be brought exclusively in the state or federal courts located in South Carolina, and you and we consent to the jurisdiction of those courts. Either party may bring a qualifying claim in small claims court.

General provisions

Severability: If any provision is found unenforceable, the rest remains in full effect.
No waiver: If we do not enforce a provision on one occasion, we have not given up the right to enforce it later.
Assignment: You may not assign your rights under these terms without our written consent. We may assign ours in connection with a sale or transfer of the business.
Entire agreement: These terms, together with any written proposal, work order, or invoice for a specific job, form the entire agreement between us.
Changes: We may update these terms. The “last updated” date at the top reflects the current version, and the version in effect when you booked applies to that job.

How to reach us

Phone: (864) 314-6305
Email: davisandsons23@gmail.com
Service area: Greenville and Laurens County, South Carolina